Terms and Conditions
Please find below our terms and conditions of business
Refunds
Payment is made in full before our sessions. Payments are non-refundable but can be rescheduled if 48 hours notice is given. If less notice is given the payment may be forfeited.
​
In the extremely unlikely event that I need to cancel a coaching session I will give you the option of a refund or to reschedule. Refunds will be sent via the payment method they were received in.
Cancellations
Coaching sessions cannot be cancelled once payment has been made and the session is scheduled. The session can be rescheduled given 48 hours notice at no extra charge. If less than 48 hours notice is given a rescheduling fee may be required.
Group coaching requires a 7 days notice for rescheduling.
Complaints
If you have a complaint, please email or talk to me in person. I will do my best to make sure we reach a result that is satisfactory to you.